1)  What is the first thing to do before setting up a website?

The first thing you should do is find a domain name that will represent you or your company. Your domain name is your identity on the web. It must be easy to remember and if possible linked to your company's name, products, or services.

2)  What do I need to set up a web site?

You need to register a domain name and you need to sign up for a web hosting plan. If you already have your domain name, we will transfer it for you to our own DNS if you provide us with the accurate information of your actual provider.

If you want to design your own website, we will provide you with an ftp account that you will use to upload your files to your website anytime as often as you want.

We can also design and maintain your website for you so you don't have to worry about anything. In this case, refer to the Web design page.

3)  How do I get my own domain name?

Once you have chosen a domain name to represent you on the web, you need to verify that that domain name is available for registration.

You must be aware that even though no web site is available for a given domain name, this doesn't mean that the domain name is available. To verify if a domain name is available, try the utility box on the right side of the screen. This utility checks in the WhoIs database to find out if a domain name has already been registered. If this is the case, you will have to chose another domain name.

Once you find a domain name that is available, ask us to register it as soon as possible. See Domain name page for more information on domain name regtistration and fees.

4)  How do I create my website?

Creating a Web site has never been easier with CM4All, DaVinci provides its customers with the most versatile and easy-to-use browser-based Web site creation tool on the market with hundreds of templates to choose from. It's free, available and user-friendly.

Of course, using your favorite Web pages editing tools, you can create, test and upload your web pages on our servers using your provided FTP account.

5)  How do I get email addresses that contain my domain name?

All our hosting plans include 500 email accounts. This means that you can set up 500 different email addresses (username@yourdomain.com) at no extra cost.

Your hosting plan provides you with a user-friendly web based Control Panel that you will use to set up your email accounts, your SPAM filtering options, your Forwarders and Autoresponders.

6)  How long does it take to setup a new account or to get a domain working?

Orders received to set up new accounts are processed within 24 hours. This means that you will have your FTP and Control Panel access within 24 hours allowing you to setup your emails and upload your web pages.

New domain names are made into DNS records at the domain provider's servers. These changes in the DNS records have to propagate to other DNS servers around the world and this may take up to 72 hours. It may take that long before the world can see your new website.

7)  What is your spam or bulk e-mail policy?

DaVinc iand its providers have strict policies that prohibit all bulk e-mail/usenet posting and unsolicited advertising email. Any client found to be engaged in this activity will have their site removed from this network without any refunds.